Privacy Policy

At Gonzalez Lawn & Home, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our website at Gonzalezlawnhome.com, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Request a quote through our website
• Contact us via phone or email
• Schedule a lawn care service

The personal information we may collect includes:

• Full name
• Email address
• Phone number
• Home or property address
• Service preferences and requests

2. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and manage lawn care services
• Send you quotes, invoices, and service confirmations
• Respond to your questions and customer service requests
• Send appointment reminders and service updates
• Improve our website and service offerings
• Contact you about promotions or special offers (only with your consent)

We do not sell, rent, or trade your personal information to any third parties.

3. How We Share Your Information

We do not share your personal information with outside companies, organizations, or individuals except in the following limited cases:

• With your consent — We will share your information with third parties if you have given us explicit permission to do so.
• For legal reasons — We may share information if required by law, regulation, or legal process.
• Service providers — We may share information with trusted vendors who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

4. Cookies & Website Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our site.

You can choose to disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our website.

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Request that we limit how we use your data

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📞 Phone: (713) 582-1307
📧 Email: Gonzalezlawnhome@gmail.com
🕐 Hours: Monday – Saturday, 10:00 AM – 5:00 PM 📍
Address: Houston, TX 77065